Carrie was promoted to a Program Supervisor in 2005 and provided oversight to an array of children’s mental health and Housing/Case management programs. Carrie was named Program Manager of the Calumet Center of Metropolitan Family Services in 2006 where she provided oversight to the Counseling, School-Based, Family Violence, Senior Services, Mental Health, and Housing/Case Management programs.

In 2009, Carrie became the Program Director of the FamilyWorks program, and subsequently the Jobs Plus program. FamilyWorks is a comprehensive case management program that supports families as they strive for self-sufficiency. FamilyWorks provides employment and education services, opportunities for youth, lease compliance, clinical and wellness services, and senior support services to families in public housing.

Carrie strives to provide these services by promoting resilience, support and health through implementation of trauma-informed, violence prevention and community engagement activities that lead to improved behavioral health, empowered community residents, and reductions in trauma with sustained community change. Prior to joining Metropolitan Family Services Carrie was a group leader at a residential facility and a school counselor at an elementary school.

Carrie is a graduate of Syracuse University, where she earned her Bachelor of Arts in Policy Studies and a Minor in Sociology and her Master of Science degree in Counseling. Carrie is a Nationally Certified Counselor and a Licensed Clinical Professional Counselor by the state of Illinois.